Urbandi

Perfect for our space!

Great customer service!

Exactly what I was looking for! This mantle adds so much character and interest to my living room, doesn't cost much more than it would have to make it myself and was SOOOOO easy to install. I installed it myself (5'4" female) in about 10 minutes. My only complaint is that the screws that come with it are really short and are only about 1/2 inch longer than the mounting bracket itself so they don't really go into the studs very far. I ended up using some longer screws that I already had on hand instead because I tried the included screws first and the mounting bracket did not feel sturdy at all. But the longer screws did the trick, so I would recommend thinking about that if yours doesn't feel sturdy with the included screws.

I originally placed an order that I had to cancel. They were great and got things cancelled and refunded so I could place a new order. I placed a new order the following day. I waited about 20 days and finally reached out because I hadn’t received a shipment notification. I spent 3 days, multiple hours, trying to get a shipment updated. I finally got an update on the second day of reaching out but they would never tell me what caused the delayed. I 100% believe my order was overlooked, which I would have understood and accepted that explanation, but instead I got an answer that I felt was not the honest answer. I was very disappointed in this interaction, but when the mantle did ship I received it only a few days afterwards and I love the mantle. Although the communication left a lot to be desired, I am happy with the product.

A very good quality product. Had so many compliments on my mantle.

I was under the impression that it was a solid piece of wood. My fault for not researching more. It’s attractive. It’s on my wall.