Beware. Not only do they not refund if returning a sample, but the walnut sample looked horrible. very poor sanding, dry areas where needed more clear finish, etc.
FAQs
Where are Urbandi products made?
Every Urbandi product is made in Cincinnati, Ohio by our team of skilled craftspeople.
Are Urbandi products hand made?
Yes. Every Urbandi piece is made through a hands-on build-to-order process. We use modern tools for precision, but the majority of the work is guided by skilled craftspeople who select, cut, assemble, sand, finish, pack, and inspect each piece with care.
Are Urbandi products made from real wood?
Yes. Urbandi products are made from real solid wood, not MDF, particle board, or cheap veneer. Some pieces, such as certain fireplace mantels, use a hollow solid-wood construction to make installation easier and pricing more accessible while still maintaining real wood quality.
Can Urbandi products be used outside?
Most Urbandi products are designed for indoor use, where temperature and humidity are controlled. Outdoor pieces may be available as custom orders using materials and finishes suited for exterior conditions. Contact our team to discuss your project.
How much weight can Urbandi shelves hold?
Weight capacity depends on shelf size, depth, bracket type, and installation method. On average, floating shelves installed into wall studs with the included brackets can hold 25–55 pounds per stud. Longer or deeper shelves may need additional support brackets.
How do I care for real wood?
Dust regularly with a soft, dry cloth. Wipe spills right away with a slightly damp cloth, then dry thoroughly. Avoid harsh cleaners, abrasive pads, and silicone-based products. Keep real wood away from extreme heat, direct sunlight, and excessive humidity.
How do you choose your raw material suppliers?
We choose suppliers based on material quality, consistency, responsibility, and proximity. For hardwoods, we work with mills in Central Appalachia and trusted regional partners who provide strong, beautiful wood suited for long-lasting furniture and shelving.
